Conflict & Crisis Management is an online course exploring how organizations, communities, and societies can prepare for and respond to conflicts and crises. Across four modules, students examine challenges including geopolitical tensions, cyber risks, climate disasters, public health threats, and social polarization. The course develops skills in conflict analysis, inclusive crisis planning, ethical leadership, and clear, empathetic communication. Particular attention is given to vulnerable groups, well-being, and societal resilience. Learning combines preparatory activities, interactive webinars, discussions, and practical assignments. Conference contributions provide perspectives on resilience and leadership. Assessment includes four written assignments, discussion participation, and a final quiz.